Skip to content

Human-AI UX Writing

Human-AI UX Writing

Be transparent and set expectations

Merchants and Consumers should be informed about the limitations of AI-powered features and what they can and cannot do.

Use conversational language

Use visual cues

Visual cues like the AI Copilot icon can help merchants and consumers understand that they are interacting with an AI-powered feature.

Write in the active voice

Avoid passive voice. Learn more about Content Experience